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psychosocial hazard training

Workforce capability that changes what staff actually do.

Three-tier training for Executive teams, Leaders, and Frontline staff. Led by Kelly Quirk, MSocSci (Family Therapy), BAppSc Psych (Hons). Currently delivering within Regis Aged Care and across regulated workplaces in aged care, community services, disability, and mental health.

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who this is for

Built for the people responsible for psychosocial safety.

The training is role-targeted. Each tier is designed for a specific decision-making layer in the organisation, with content and case work tuned to what that group actually does day-to-day.

I.

Boards and Executive teams

Discharging new psychosocial WHS obligations at a governance level.

II.

People & Culture / HR

Building workforce capability that meets the regulations and holds up operationally.

III.

WHS managers

Looking for training that does more than tick a compliance box.

IV.

Operational leaders

Facility managers, service managers, clinical leads responsible for day-to-day team safety.

V.

Frontline teams

In regulated sectors: aged care, community services, disability, mental health providers, and people-intensive workplaces.

the three tiers

Capability built one decision layer at a time.

Most clients start with Leadership for highest leverage, then roll down to Frontline and up to Executive. Phased rollout is usually stronger than everyone-at-once.

Tier 1

Executive & Board Capability

Directors, C-suite, Board members, Executive teams.

  • Duration2 hours
  • Group sizeUp to 30
  • Price$250 per head

They learn

  • Psychosocial WHS obligations — what the regulations actually require
  • Translating legislative requirements into governance and oversight responsibilities
  • Strategic alignment between risk, culture, and workforce capability

They walk away able to

  • Ask the right questions at Board meetings
  • Evaluate risk reporting with clinical literacy
  • Drive strategic investment in capability, not just compliance
Tier 2

Leadership Capability

Senior managers, department heads, facility managers, operational leaders.

  • Duration4 hours
  • Group sizeUp to 30
  • Price$250 per head

They learn

  • Recognising early indicators of psychosocial risk
  • Responding to staff experiencing distress or psychosocial harm
  • Building confidence in safe, appropriate, timely conversations
  • Embedding psychologically safer leadership practices

They walk away able to

  • Read early warning signs in their team
  • Hold a difficult conversation without escalating harm
  • Make psychologically safer decisions under time pressure
Tier 3

Frontline Workforce Capability

Care workers, support workers, case workers, frontline staff in regulated sectors.

  • Duration2 hours
  • Group sizeUp to 30
  • Price$250 per head

They learn

  • Understanding psychosocial hazards in day-to-day work
  • Applying trauma-informed and culturally responsive approaches
  • Strengthening communication, escalation, and peer support
  • Supporting safe engagement with residents, clients, and colleagues

They walk away able to

  • Name what's happening in real time
  • Escalate appropriately
  • Support colleagues without absorbing
Scope your cohort

After Rubric training we measure three things at six weeks: leader confidence in identifying and responding to risk, incident reporting clarity, and reported behavioural shift. Cultural change takes 12 months. Behavioural change starts in week 6.

Kelly Quirk Founder, Rubric Education Institute.
our approach

How Rubric training is designed.

Five principles that shape every cohort, every delivery, every workbook.

Practical and applied

Focused on real-world implementation, not theory.

Capability-driven

Building confidence and competence across the workforce.

Contextualised

Tailored to the specific environment and risks of each organisation.

Trauma-informed

And culturally responsive across every cohort.

Aligned to regulation, not driven by it

Meets regulatory expectations without being compliance-heavy.

Pricing and delivery, transparent.

$250 per participant. Groups of up to 30. No per-cohort fixed fee. Most providers gate pricing entirely; Rubric publishes it as a signal of confidence and respect for your budget process.

Every engagement includes:

  • Live delivery (online or onsite) — never pre-recorded
  • Participant workbook + key-takeaway summary
  • Access to the Rubric resource library
  • Pre-training capability baseline
  • 6-week post-training assessment

Multi-site and phased rollouts are scoped in a free 30-minute Capability Conversation. We'll look at your sector, your workforce, and which tier (or combination) fits the outcome you need.

Book a Capability Conversation
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training faqs

Common questions before scoping.

Most clients start with Leadership (highest leverage), then roll down to Frontline and up to Executive. Phased rollout is usually stronger than everyone-at-once because Leadership sets the tone for what frontline staff are then asked to apply.

Yes. Online delivery is the default. Onsite is available for organisations with 2+ cohorts or where the operational context makes face-to-face the right call.

Kelly adapts examples, case studies, and scenario work to the specific psychosocial hazard profile of your sector. Aged care, community services, disability, mental health, and general workplaces are all supported.

Psychological safety (Amy Edmondson's frame) is about team dynamics — can people speak up without fear. Psychosocial hazards (the WorkSafe frame) are about workplace risks to mental health — workload, role clarity, exposure to distressing work, leadership style. Rubric's training covers both because operationally they're intertwined.

Yes. Post-training support is available: 6-week check-ins, leader coaching, annual re-measurement, and incident-response consultation. Scope is agreed at the end of each engagement.

Booking lead time is typically 4–6 weeks. Tight timelines can sometimes be accommodated for short-form Executive sessions.

get in touch

Contact us today

Book a 30-minute diagnostic conversation with Kelly. We'll talk through your context, what's prompting you to look into psychosocial capability, and where to start. You leave with one concrete recommendation.

0401 632 619 Call Kelly directly
kelly@rubricinstitute.com.au Email Kelly directly
Book a 30-min Chat A focused diagnostic with Kelly
Take the free assessment 10-min psychosocial risk diagnostic